Executive, Brand & Customer Relations (Luxury Hospitality)

Join TAK Products & Services, a leader in premium hospitality and luxury brand experiences, as our Executive, Brand & Customer Relations in the breathtaking island of Bali. This is a unique opportunity to shape and elevate our brand's presence in one of the world's most sought-after destinations. As part of our dynamic team, you will play a pivotal role in enhancing our brand's reputation and customer satisfaction. In Bali, you'll work in a vibrant, multicultural environment, contributing to our mission to deliver exceptional experiences to our clients and guests.

In this role, you will be responsible for managing and nurturing our brand's relationships with key stakeholders, including clients, partners, and customers. You will develop and implement strategies to enhance our brand's visibility and reputation, ensuring that our luxury hospitality offerings are consistently perceived as premium and exceptional. Daily, you will engage with high-profile individuals and organizations, representing our brand with professionalism and enthusiasm.

If you are passionate about luxury hospitality, have a proven track record in brand and customer relations, and are eager to make a significant impact in Bali, we invite you to apply. Join us and be part of a team that is redefining luxury hospitality experiences.

📋 Tanggung Jawab Pekerjaan

• Develop and implement brand strategies to enhance our presence in Bali and beyond.
• Manage and nurture relationships with key clients, partners, and stakeholders.
• Represent our brand at high-profile events and meetings, ensuring excellent customer service and satisfaction.
• Monitor and analyze market trends and competitor activities to inform our brand strategies.
• Collaborate with cross-functional teams to ensure consistent brand messaging and delivery.
• Oversee the implementation of customer satisfaction initiatives and feedback mechanisms.
• Develop and maintain relationships with media and influencers to enhance our brand's visibility.
• Ensure compliance with all relevant regulations and industry standards.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, Hospitality, or a related field.
• Minimum of 8 years of experience in brand and customer relations, preferably in the luxury hospitality sector.
• Proven track record of developing and implementing successful brand strategies.
• Excellent communication and interpersonal skills, with the ability to engage with high-profile individuals.
• Strong analytical and problem-solving skills, with the ability to monitor and analyze market trends.
• Proficiency in English, both written and spoken, with knowledge of local languages an advantage.
• Experience working in a multicultural environment, with a deep understanding of local customs and practices.
• Certification in luxury hospitality or a related field is a plus.

🛠️ Keahlian

Lowongan Terkait